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Frequently Asked Questions
It's our intention to ensure you are extremely satisfied with the answers to your questions. For a complete overview of how BizGrader.com will benefit your business, please take a minute of time to visit our benefits tour.
BizGrader.com eliminates all the headaches associated with setting up a customer satisfaction survey program.
Fewer than 1 percent of all businesses have programs in place to regularly determine customer attitude and satisfaction. That’s because methods like do-it-yourself survey software, comment cards, telephone surveys, mailed questionnaires, etc. take too much time to set up, are not consistently applied, are hard to manage, and are just too expensive for the results obtained.
BizGrader.com sets up your program quickly, with little involvement on your part and at a smile making price. We custom design the entire program for your business and guarantee you’ll be delighted with the results.
Well-established and newer businesses alike can benefit equally from BizGrader.com’s service. It is always important to assess your customer’s opinions on how well, or how badly, they perceive your company.
You’ll find that well satisfied customers, who come to your business knowing they’ll be treated fairly, if not regally, are easier to “sell up”, increasing your sales and profits.
Plus, think of the value of being able to poll your customers on new ideas for service and/or products you’re thinking of implementing. You can let your customers help you make the decisions. After all, they’re the ones you are trying to sell to, and who’ll make the changes a success.
Absolutely. In our testing phase, we have validated BizGrader.com with the assistance of many owners. The unanimous response was overwhelming enthusiasm about BizGrader.com’s results and the positive effect on their businesses.
And, since we use a proprietary method to encourage your customers to respond, you can expect useful and timely opinions, ideas, concerns, and comments within days of getting started.
Very positive. By regularly tracking your customers opinions and thoughts, you can implement positive changes for your business, resulting in increased sales. More sales mean more commission, tips, and opportunities for raises, and we don’t know too many employees who wouldn't appreciate those.
Absolutely. For example, employee turnover is an increasing problem in all businesses. But, with BizGrader.com, you’ll get information pointing out the need for training, reducing turnover.
You’ll see training needs on an employee or overall basis, by product line, etc. Successful employees don’t leave so turnover problems are reduced.
Other benefits can be discussed with your BizGrader.com Account Representative.
In under one week, with very little involvement on your part, you can be reviewing the results of a customer satisfaction survey tailored to your business. No other method of surveying customer satisfaction, at any cost, is as easy or as effective as BizGrader.com.
BizGrader.com is extremely affordable. With programs starting at just $99.99 per month, you’ll get everything most businesses need to satisfy their customer survey requirements.
You’ll have your choice of monthly, quarterly or annual in advance payment plans. And, annual payments are discounted.
You can have payments automatically debited from your business credit card or checking account, or we can invoice you. Either way, you’ll find BizGrader.com to be the one service you can’t afford to be without.
We want you to be happy with BizGrader.com. We’ll work with you to analyze the program in your business so you can get the customer feedback you were seeking.
If, after our joint efforts to correct any problems, you’re still not happy with the results, the entire unused portion of any payments you have made will be refunded to you immediately.