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Thank you for giving us the opportunity to serve you. Next Generation Vending & Food Service, Inc. is committed to continuously improving the way we do business. Your input is a valuable ally in helping us accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.


Thank you,

Next Generation Vending & Food Service, Inc.

Please enter your Company name, street address, city, state, and zip code.

 

How satisfied are YOU with the vending services provided by Next Generation?

very satisfied
satisfied
somewhat dissatisfied
dissatisfied
 

Does our entire staff respond in a timely fashion to your vending service requests?

very timely
acceptable
not at all
 

Please rate how your EMPLOYEES feel about the vending service they are receiving from Next Generation.

excellent
very good
good
fair
poor
 

How would you rate the cleanliness for the vending machines and areas?

very clean
acceptably clean
needs improvement
 

Is Next Generation fulfilling our promise of filled and working vending machines?

very satisfied
satisfied
somewhat dissatisfied
dissatisfied
 

How would you rate the vending food, product quality and product options that Next Generation provides?

excellent
very good
good
fair
poor
 

How satisfied are you with the fresh and satisfying menu choices in your refrigerated food machine?

very satisfied
satisfied
somewhat dissatisfied
dissatisfied
n/a
 

Based on your VENDING SERVICE experience with us, would you freely recommend Next Generation to others?

yes
no
 

Please be specific about any concerns you might have and provide any thoughts or experiences you have had with our VENDING SERVICE that you would like to bring to our attention.

 

Do you find that our Vending Area Operations Manager/General Manager responds timely and effectively to your needs?

yes
no
don't know the person
 

Does our Vending Account Manager respond timely and effectively to your needs?

yes
no
don't know the person
 

NEXT GENERATION OVERALL

How would you rate the service you are receiving from Next Generation's employees?

very satisfied
satisfied
somewhat dissatisfied
dissatisfied
 

Do you find our employees courteous and pleasant to deal with?

always
acceptably so
mostly no
never
 

Do you find Next Generation's employees always well groomed and uniformed?

yes
mostly
no
 

Overall, do you find communicating with Next Generation easy?

yes
mostly
no
 

Do you feel Next Generation values and appreciates your business?

yes
better than most
no
 

Do you feel Next Generation has worked to continually improve the services we provide you?

yes
mostly
no
 

Would you describe Next Generation as an 'innovative' company?

very innovative
average
not at all innovative
 

How do you feel about the way Next Generation is adapting to your needs?

excellent
very good
good
fair
poor
 

Since Next Generation has been providing vending service to you, how have we performed?

no change
improvement
decline in service
 

Based on the overall experiences you have had with Next Generation, would you freely recommend us to others?

yes
no
 

It is our goal to be your long-term dining and vending service partner. Please tell us how can we improve our relationship with you?

 

If you did not receive this survey via email, and you would like to receive future correspondences from Next Generation electronically, please provide us your email address here.

 

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