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Thank you for giving The Lobster Pot the opportunity to serve you. We feel very strongly about providing you a quality experience each time you visit with us. Your response to our survey help us to consistently work towards this goal.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you.

The McNulty Family

What day did you visit this business?

Date:      Note: Click on the calendar icon to select a date.

 

How did you hear about us?

advertisment in local paper
word of mouth
recomended by local guest house or other business
walked/drove by
Are you kidding? I've been coming here for years!!
 

Was this your first visit to The Lobster Pot?

yes
no
 

Did you dine with us for lunch or dinner?

lunch
dinner
 

How many people were in your party?

 

When you entered, were you greeted by a friendly and upbeat host/hostess?

yes
somewhat
not good
 

Did your server introduce himself/herself in a timely manner?

yes
acceptable
no
 

if so inclined, please tell us your servers name:

 

Did your server suggest a drink?

yes
no
 

Did your server suggest a menu item?

yes
no
 

Did your drink order arrive in a timely manner?

yes
acceptable
no
 

Was your food order taken in a timely manner?

Yes
acceptable
no
 

Did your meal(s) arrive as ordered? (click all that apply)

yes
no - cold
no - undercooked
no - overcooked
item(s) missing/incorrect

 

Was the food presented well?

yes
somewhat
not at all
 

How would you rate the portion size of your meal?

generous
good
fair
poor
 

How would you rate the taste?

Awesome!
Very tasty
Somewhat uninspiring
Yuck
 

How would you rate the overall quality of your food's ingredients?

excellent
very good
above average
fair
 

How would you rate your meal?

excellent
very good
good
fair
poor
 

Was it easy to navigate through our menu?

yes
somewhat
no
 

Did you look at the table tents for food/drink suggestions?

yes
no
 

Did our server offer you another round of drinks/beverages?

yes
no
 

Did our server suggest a coffee, espresso, or cappucino, and/or dessert?

yes to both
yes to one
neither
 

Was the server attentive to your table?

over-attentive
just right
no
 

As a whole, did you find our entire staff to be knowledgeable, friendly, efficient, and fun?

Yes!
majority
a couple
none at all
 

Did you find the ambiance of the business appealing? (decorations, music level, theme, temperature, etc.)

yes
somewhat
no
 

Did it appear as if other guests were enjoying themselves?

absolutely
mostly
somewhat
not at all
 

If there was a problem with your meal did you tell your server?

yes
no
not applicable
 

If there was a problem with your meal, did your server or manager correct the problem to your satisfaction?

yes
somewhat
no
 

Based on your most recent visit, would you say we can expect to have you back as a customer?

definitely
probably
no
 

If you are a repeat customer was this dining experience consistent with others

yes
somewhat
no
 

Would you recommend this restaurant to others?

definitely
probably
no
 

If interested in receiving specials and discount coupons from The Lobster Pot, please enter your email address. (your information is not disclosed to any third parties.)

 

Please enter your birthday.

 

Please provide any comments you have regarding your overall experience with us:

 

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