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Thank you for giving us the opportunity to serve you. Blue Sky Spaworks is committed to continuously improving customer service. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you.

What was the date of your visit?

Date:      Note: Click on the calendar icon to select a date.

 

Was this your first visit with us?

yes
no
 

If this was your first visit, were you given a menu of services and a tour of our facility?

yes
no
 

How did you hear about us?

longtime client
yellow pages
Web site
word of mouth
advertisement
Rhode Island Monthly
received a gift card
 

Did you redeem a gift card today?

yes
no
 

When you made your appointment, was the receptionist courteous and friendly?

yes
somewhat
no
 

Were you greeted in a friendly, professional manner when you entered?

yes
somewhat
no
 

Were the reception and waiting areas clean and orderly?

yes
acceptable
no
 

What service(s) did you receive? (check all that apply)

hair cut
hair color
manicure
pedicure
facial
hair removal
massage
body treatment
SpaWorks sampler or package

 

What was the name of your service provider?

 

Was your service provider well groomed and presentable?

yes
acceptable
no
 

If you answered no above, please explain.

 

Was your service provider responsive to your questions and/or requests?

yes
somewhat
no
 

Did you feel rushed in any way?

yes
somewhat
no
 

Do you feel you received personal attention during your visit with us?

yes
somewhat
no
 

Were you satisfied with the results of your treatment/service?

yes
no
 

Was the service provider attentive to your needs and comfort during the treatment?

yes
somewhat
no
 

Did you find the service provider to be knowledgeable?

yes
somewhat
no
 

Did the service provider recommend a take home regiment of products for you to purchase?

yes
no
 

Did you find the treatment room/area to be clean and orderly?

yes
acceptable
no
 

Did you find the ambiance of the treatment room/area to be appealing? (decor, music level, theme, etc.)

yes
acceptable
no
 

Did the receptionist offer to book another appointment for you?

yes
no
 

Upon checking out, were you asked how you enjoyed your services?

yes
no
 

Overall, did you find the spa to have a tranquil and pleasant atmosphere?

yes
no
 

On a whole, how would you describe your entire experience at Blue Sky Spaworks?

excellent
good
fair
poor
 

After this visit, would you recommend our services to others?

yes
no
 

If you would like to be kept aware of our specials, please provide your e-mail address. Your information is NOT disclosed to any third parties. Period.

 

Please provide us with your birthday and your email address to be entered into our birthday club to receive special offers from us on your birthday.

 

Please provide any additional comments about your experience with us:

 

What was the most memorable thing about your experience with us today?