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Thank you for giving us the opportunity to serve you. BizGrader is committed to continuously providing tools to help improve customer service. We need your input to accomplish this goal.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you.


What day did you visit this business?

Date:

 

Did you find the exterior of the business appealing?

yes
somewhat
no
do not recall
 

Did you find the exterior of the business to be clean and free of debris?

yes
somewhat
no
did not notice
 

Where were you seated?

Inside
Bar
Patio
 

How do you view this business?

neighborhood pub
sports bar
college hang-out

 

When you entered the business, were you greeted in a timely manner?

yes
acceptable
no
 

Was your drink order taken in a timely manner?

yes
acceptable
not at all
 

Did your server introduce himself/herself?

Yes
No
 

Did you find the restaurants dining area to be clean and well-kept?

very clean
acceptable
not at all
 

Was the ambiance of the restaurant pleasant? (music, music level, lighting, decor, etc.)

yes
somewhat
no
 

Did your server inform you of our specials?

Yes
No
 

Was your food order taken in a timely manner?

Yes
acceptable
no
 

Was your food order delivered in a timely fashion?

Yes
acceptable
no
 

Was your food delivered as ordered (rare, med-rare, etc)?

yes
acceptable
had to send item(s) back - undercooked
had to send item(s) back - overcooked
order was served with item(s) missing/incorrect
 

Was the server attentive to your table?

over-attentive
just right
no
 

Did your meal arrive at an acceptable temperature?

Yes
acceptable
not at all
 

Was your server friendly and upbeat?

excellent
good
average
not at all
 

Did your server offer you dessert or coffee?

yes to both
yes to one
no
 

How would you rate the portion size of your meal?

generous
good
average
small
 

Did you find the bathrooms acceptable?

yes
somewhat
no
needed immediate attention
 

How would you rate your meal?

Excellent
very good
good
average
not good
 

After this visit, would you recommend this business to others?

Yes
No
 

How would you rate our prices?

excellent
good
fair
high
 

How did you hear about us?

Website
Friend/Family
Newspaper
Yelp
Other
 

Please provide us with any supporting comments to your responses or any specific comments that you may have.

 

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