BizGrader.com - Empowering business by giving consumers a voice.
"Empowering business by giving consumers a voice." sm

Enter survey code:

Thank you for visiting with us. It is our intent to provide you with the best possible experience each time you visit with us. Your responses to this questionnaire helps us to make sure we are doing all we can in our pursuit.

Please take a minute to complete this questionnaire. We value your suggestions.

Thank you.

Kevin and Eileen Hodgman, and all our fine staff here at The Tavern From Tower Square!

What day did you visit this business?

Date:      Note: Click on the calendar icon to select a date.

 

Did you dine with us for brunch or dinner?

brunch
dinner
 

Was this your first visit to "The Tavern"?

yes
no
are you kidding? I've been coming here for years!!
 

How did you hear about us?

refferal
drove by
advertisement
 

When you arrived, did you find the grounds to be clean and free of debris?

yes
somewhat
no
did not notice
 

When you entered, were you greeted by our host/hostess in a timely manner?

yes
no
 

Did you find our host/hostess to be courteous?

yes, very much so
acceptable
not at all
 

Approximately, how long did you wait?

0 - 15 min.
15 - 30 min
30 - 45 min.
45 - 1 hr.
1 hr. +
 

Considering the day and time you visited us, do you consider your wait unreasonable?

yes
somewhat
acceptable
not at all
 

If you ordered drinks from our bar, were our bartenders prompt?

yes
a bit slow
very slow
ridiculously slow
 

Did you find our bartenders courteous?

yes, very much so
acceptable
not at all
 

After being seated, did our server greet you in a timely manner?

yes
fairly timely
somewhat slow
not at all
 

Did our server present our wine list and make a bottle suggestion?

yes - both
presented list only
did neither
 

Did our server inform you of our specials and suggest an appetizer?

yes to both
yes to one
did neither
 

Did your food order arrive in a timely manner?

yes
acceptable
no
 

Was your food delivered as ordered? (click all that apply)

yes
arrived cold
no - items sent back - undercooked
no - items sent back - overcooked
order was served with item(s) missing/incorrect

 

How would you rate the portion size of your meal?

generous
good
small
 

How would you rate the overall quality of your food's ingredients?

excellent
very good
average
fair
 

Was your food prepared and presented with obvious care?

very much so
yes
eh.
not at all
 

Was our server attentive to your table?

over-attentive
just right
no
 

Did our server suggest a dessert and coffee?

yes to both
yes to one
neither
 

Overall, did our servers suitably impress you with their service approach?

very much so
it was good
not overly
not at all
 

if so inclined, please tell us your servers name:

 

Did the manager/maitre d' inquire about your experience with us?

yes
no
 

If you had any problems during your visit with us, was a manager or maitre' d notified, and was the problem solved to your satisfaction?

yes to both
notified but not satisfactorily solved
not notified but resolved
neither
 

Are you happy with our current menu?

yes! do not change it!
Could use a few upgrades.
It's getting a bit tired.
ho - hum.
 

How would you rate the cleanliness of the restaurant?

excellent
good
poor
 

If applicable, how would you rate the cleanliness of the restrooms?

excellent
good
poor
 

Overall, did you find the atmosphere to be pleasant and comfortable?

yes, very much so
yes, but could be updated
not overly
 

Are you aware we have a private reception room that can accommodate up to 160 people?

yes, have used
yes, have not used
no
 

Did you know "The Tavern" offers entertainment Wednesday through Saturday night?

yes - have attended
yes - have not attended
no - but I do now!
 

If you have attended, what performers have you seen? (click all that apply)

John Roberts
Peter Rice
Cristine Pappas
The Sylvia Boys
Dave & Julie
Patrick

 

Based on the performers you have seen, how would you rate the quality of the entertainment at "The Tavern"?

excellent
very good
good
fair
poor
 

If you would like to receive our specials and coupons, please enter your email address. (we do not provide or sell your information to any 3rd parties)

 

Please provide us with any supporting comments to your responses or any specific comments that you may have.