BizGrader is an independent service that provides companies a way to monitor their customer satisfaction levels on a continuous basis.
Companies measure all areas of their business and our system will grade their performance based on their customer's answers to their survey.
What you are seeing is the overall letter grade that the company has received from their customers. This company has chosen to show this grade on their Web site. All other information from the survey is completely confidential.
For information on how to get your company rated please contact BizGrader at http://www.BizGrader.com